Amenity Access Information

Q: How do I request a new gate access device, entry code, or call box listing (if applicable)?  

A:  Please click HERE to request your gate access devices. 

Q:  How do my guests and visitors enter the community? 

A:  Guests are encouraged to use the call box for access.   

• Your guest will arrive at the call box, scroll through to find your name, then will press a number shown next to your name.    
• The call box will ring up to your phone.  
• You will have one minute of talk time to determine who is at the gate.  
• To let them in, press “9” on your phone to open the gate. 

Q: How do I pay for my gate access device? 

A. Any charges will be billed to your HOA account. Click HERE to pay for any applicable charges.  

NOTE:  Charges will not be reflected on your account until your request has been processed and finalized. 

Q: My gate access device is no longer working.  What do I do? 

A: If your access device has dead or dying batteries, please change them with known-good batteries.  

If that does not resolve your issue, please email dfwamenity@goodwintx.com .  Be sure to include your name, address, and device number in your email.